Awards highlight Roseville’s commitment to innovation, customer-centric approaches, and community engagement through technology.
The City of Roseville has recently received three prestigious awards, acknowledging its outstanding achievements in technology, innovation, and community-building. These accolades serve as a testament to Roseville’s commitment to embracing technology and leveraging it to enhance services, address social challenges, and fortify cybersecurity. With a focus on smart city technologies and post-pandemic work environments, Roseville is dedicated to improving the lives of its residents and businesses through technological advancements.
MISAC Excellence in IT Practices Award:
For eight consecutive years, the Municipal Information Systems Association of California (MISAC) has recognized the City of Roseville for its exceptional technology governance and operational practices. This award highlights Roseville’s commitment to maintaining high standards in areas such as customer-centric approaches, efficiency, data governance, security, resilience, support, connectivity, innovation, and best practices in information technologies. The City’s consistent recognition by MISAC showcases its unwavering dedication to excellence in technology implementation and management.
Digital Cities Award:
Government Technology Magazine has honored the City of Roseville for ten consecutive years with the Digital Cities Award. This recognition celebrates Roseville’s innovative use of technology to tackle social challenges, improve services, and strengthen cybersecurity. By leveraging technology, Roseville has been able to enhance its interaction with residents and businesses, ensuring that their needs are met effectively and efficiently. The Digital Cities Award highlights Roseville’s commitment to leveraging technology as a tool for positive change and community engagement.
OnCon Top 10 Technology Team Awards:
In a global competition, Roseville’s technology team has emerged as one of the top teams worldwide, earning the OnCon Top 10 Technology Team Awards. This prestigious accolade recognizes Roseville’s excellence in various departments, including Legal Counsel, Finance, Human Resources, Information Technology, and Cybersecurity. The award underscores the City’s commitment to assembling a highly skilled and dedicated technology team that consistently delivers exceptional results. Roseville’s technology team plays a vital role in driving innovation, ensuring data security, and implementing cutting-edge solutions to meet the evolving needs of the community.
Technology Projects Driving Roseville’s Success
Development and Implementation of myRSVL:
One of the key projects that contributed to Roseville’s award-winning technology initiatives is the development and implementation of myRSVL. This multi-channel customer platform allows residents to report and track service requests conveniently. By streamlining the process, myRSVL enhances customer experience and ensures efficient service delivery.
Roseville Utilities Advanced Metering Infrastructure:
The implementation of the Roseville Utilities Advanced Metering Infrastructure project modernized the City’s utility metering system. With wireless meter readings and service, this project improves accuracy, reliability, and efficiency in utility management. Residents benefit from a more streamlined billing process and enhanced data collection, leading to improved service quality.
Expansion of Open Data Portal:
Roseville has expanded its open data portal with the of Open Roseville, Open Budget, and Open Projects modules. These user-friendly modules provide easy access to City data, encouraging community participation in enhancing public services. By promoting transparency and collaboration, Roseville empowers its residents to actively contribute to the growth and development of their city.
Conclusion:
The City of Roseville’s recent awards for excellence in technology, innovation, and community-building highlight its commitment to leveraging technology for the betterment of its residents and businesses. With a focus on smart city technologies, Roseville continues to push the boundaries of technological advancements, ensuring that its services are efficient, customer-centric, and secure. These accolades serve as a testament to Roseville’s dedication to excellence, innovation, and community engagement. As Roseville continues to embrace technology, it sets an example for other cities, showcasing the transformative power of technology in building thriving and connected communities.
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